Dedicated Seeker Care & Support Framework 2026
How We Support Your Spiritual & Subconscious Transformation
At AETOZY, we believe that exploring your subconscious mind, astrological blueprint, and emotional well-being should be supported with utmost empathy, mathematical precision, and technical reliability.
1. Account & Credit Provisioning
Immediate assistance regarding Free Starter Credits (5 Credits on signup) or Cosmic Pro (₹333 / 120 Credits) activation. Credits carry lifetime validity.
2. Technical & Reading Guidance
Guidance on navigating the 9 specialized AI tools, interpreting complex dream symbols, calculating Vedic birth charts, and resetting encrypted journal vaults.
3. Privacy & Data Sovereignty
Verification of zero-data-sharing policies. All journal entries and emotional reflections are strictly encrypted and never utilized to train public models.
Frequently Requested Support Topics
- How do I claim my 5 Free Credits? Free credits are credited automatically to your account upon signing in with Google or Email.
- What if my transaction is pending? Razorpay UPI and card transactions are verified in real time. If any network delay occurs, credits sync automatically within 10 minutes.
- Can I request a custom feature? Yes, we actively incorporate seeker feedback into our regular neural model updates and new tool rollouts.